Syntrio-Ethics Reporting Hotline Services

Employee Hotlines and Anonymous Reporting Systems allow employees and other stakeholders – such as consumers, boards, and citizens – to report improper conduct via an online website, telephone call center, or other means.

Compliance hotline systems can uniquely support organizations’ cultural and aspirational needs and legal compliance requirements; while aligning with corporate policies and codes of conduct.

Simply put: an anonymous hotline or whistleblower hotline service can connect people with something to report to those who need to hear it. These services allow employees and other stakeholders to anonymously report incidents of wrongdoing and share their suggestions for improvement safely and securely.

Syntrio’s anonymous hotline services are comprised of the following:

Comprehensive hotline itself – methods of employee reporting
A Case and Incident Management System (CMS)

What is a Case and Incident Management System?

HR case and incident management systems form the bedrock of your compliance hotline and ethics reporting system by helping organizations manage, track and resolve employee relations cases efficiently and confidentially.

CMS systems standardize and automate HR processes to support a wide range of incident types, from harassment and discrimination to fraud and safety, as well as capturing positive suggestions for topics such as reducing expenses, improving safety, growing revenue, and improving overall performance.

These systems most commonly assist employees, human resources, ethics and compliance teams, and investigators in reporting, reviewing, responding to, and resolving incidents. They include specialized features that:

Support anonymous collaboration and dialog between incident reporters and organizations
Help create automated and streamlined workflows
Provide reports and dashboards to track trends and support audits

A secure compliance hotline and case management system (CMS) facilitates two-way communications, enabling a reporting party to share information anonymously with your organization. This allows you to have difficult conversations and follow up safely and securely for all involved.

A comprehensive ethics hotline system – Syntrio Hotline – is a scalable, confidential solution that meets your Speak Up! and Listen Up! culture and compliance standards.

Let Your Culture Shine with These Simple Yet Powerful Tools.

Proven 24-Hour Anonymous Ethics Hotline and Confidential Digital Suggestion Box

Easy Customization

Snap-in a turnkey solution or customize and go. The choice is yours, and we’re always at your side.

Multi-Language Services

Representatives are available in English and Spanish and 140+ languages with interpreter services.

Real-Time Information

Receive real-time access to incident reports and easy-to-understand summaries of each incident.

24-Hour Worldwide Access

We are at your service on every continent whenever you or your employees need us.

Communication Tools

A complete package of employee communication tools is available, including posters and wallet cards.

Trusted Independence

Independent third-party hotline services enable employees to feel safer when filing reports.

Flexible Contact Options

Service includes web, fax, mail, email, text, and toll-free 1-800 live telephone service, plus an app. Employees can choose from any of our seven contact methods.

Quick Implementation

Setup occurs in a few hours and includes a program guide and supporting materials.

Certified Operators

Professionally trained and accustomed to dealing with caller concerns. There is never a need to feel intimidated.

Regulatory Compliance

Compliant with all significant regulation and privacy legislation, AODA, GDPR, and SOC 1 and 2.

Secure and Resilient

Supports the highest architecture and data standards, including ISO 27001 and Protected B.

Report History

All reports and supporting data are permanently retained and easily retrieved.

Discover Unmatched Benefits: Syntrio’s Secure, Anonymous Reporting Hotline and HR CMS – Why Customers Rely on Syntrio for Unparalleled Solutions

Security is a first-tier priority at Syntrio, as we understand the incredibly sensitive information hosted on our servers. Syntrio HOTLINE is continuously chosen time and time again by customers. These customers, including major banks, healthcare organizations, and governments, have the most stringent security validation protocols.

Ensuring awareness of your risks and exposures has never been more important, so customers choose Syntrio to:

• Ensure the integrity of financial reporting, accounting, and operational data
• Monitor for compliance with laws, regulations, policies, and procedures
• Provide whistleblower protection – anonymity
• Guard against unethical conduct and conflicts of interest
• Limit fraud and theft
• Enhance data security and privacy
• Prevent harm to people, environment, and property
• Uncover hidden organizational issues
• Promote suggestions for improvement
• Obtain questions before town hall meetings
• Provide feedback on specific questions posed by management

Ethics Hotline and Employee Feedback Tool

Worldwide Access Wherever Your Employees Live and Work

Locally Compliant

Our employee anonymous reporting hotline program fully integrates and complies with country-specific protocols and laws around the globe.

Ease of Communication

We support 140+ languages and localized web submission forms are included at no additional cost.

Convenience

Employees provide a toll-free number, eliminating long-distance phone charges, as well as localized web submission forms.

Privacy Protection

We adhere to the EU-U.S. Privacy Shield Framework developed by the Department of Commerce with the European Commission.

ETHICS HOTLINES & ANONYMOUS REPORTING

Employees Speak Up! with Anonymous Hotline & Employee Reporting Services

6,500+ Organizations Trust Syntrio – You Can Too!