Syntrio offers Syntrio Hotline Standard and Enterprise platforms. Both employ safe, secure, scalable reporting methods that protect your organization and employees and deliver peace of mind. As you build a Speak Up! Listen Up! culture of compliance. We invite you to join more than 6000+ other customers in trusting Syntrio’s products and people around the globe.
Importantly, at the highest level, we provide both technical and personal security to users and the reports they generate. We offer three levels of reporter anonymity through multiple reporting channels, from phones to website, email, and even fax or postal mail.
Your hotline service can be branded to your company. You’ll enjoy an easy and effective onboarding process. Your employees will know how and when to use the compliance hotline system with our communication tools like our digital suggestion box, and – should you like – we can better train your leaders and managers to handle their employees’ concerns with compassion and care with our Hotline Learning Library.
We are ready for calls 24 hours a day, seven days a week, 365 days a year. Our reporters are available whenever your employees need us.
To meet the needs of companies engaged in operations around the globe, we offer 24/7/365 worldwide access.
Research shows that when you offer independent third-party hotline services, your employees feel safer and are more likely to report concerns.
Our comprehensive service includes web, fax, mail, email, text, and toll-free 1-800 live telephone service, plus an app. Employees can choose from any of our seven contact methods.
Our staff is professionally trained and accustomed to dealing with caller concerns, stress, and frustration. There is never a need for callers to feel intimidated.
You receive actionable incident reports via email, easy-to-understand monthly summary and ad-hoc reports, and quick access to every detail of each reported incident.
One business day setup requires minimal customer involvement. Implementation guide, templates, and program materials are available, including posters and wallet cards.
Our specialized representatives are available in English, Spanish, and over 140 languages with our interpreter services.
All your reports and supporting data are permanently retained and easily retrieved.
Receive real-time access to incident reports and easy-to-understand summaries of each incident.
Using the latest CTI and security technology, we have maintained our position on the leading edge of hotline provisioning services. We offer competitive pricing due to our automated workflow, allowing us to pass those savings on to you.
Meet all regulatory compliance reporting obligations and privacy legislation such as Sarbanes-OxleyAct (SOX), General Data Protection Regulation (GDPR), Foreign Corrupt Practices Act (FCPA), UK Bribery Act, and Accessibility for Ontarians with Disabilities Act (AODA).
Security is a first-tier priority at Syntrio, as we understand the incredibly sensitive nature of information hosted on our servers. Syntrio HOTLINE has been chosen time and time again by customers with the most stringent security validation protocols, including central banks, healthcare organizations, and governments.
Providing dedicated real-time network intrusion protection, monitored 24/7
Having default system and password protocols that guard against unauthorized access
Backing up your data in real-time to a geographically diverse disaster recovery site via a dedicated encrypted link
Incorporating 256-bit military-grade web security and database encryption technology
Keeping data exclusively on dedicated servers in Tier 3 data centers and cloud providers
Using an extended validation SSL certificate with 4,096-bit key encryption technology at our servers
Syntrio Hotline – Comprehensive Ethics Hotlines
Our employee anonymous reporting hotline program fully integrates and complies with country-specific protocols and laws around the globe.
We support 140+ languages and localized web submission forms are included at no additional cost.
Employees provide a toll-free number, eliminating long-distance phone charges, as well as localized web submission forms.
We adhere to the EU-U.S. Privacy Shield Framework developed by the Department of Commerce with the European Commission.
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