When real-world disaster struck, Grand Traverse County had already done the work — and this case study reveals exactly how they built the continuity framework with Mitratech that delivered:
- Full continuity plan activation within hours of a ransomware attack, with clear protocols and cross-department mobilization
- Zero loss of citizen or employee data, thanks to detailed mitigation and restoration strategies
- Cloud restoration completed in days (ERP, Microsoft 365, CAD) while essential services like 911 and Meals on Wheels never stopped
- Operational leadership during a multi-county ice storm, running live drills while neighboring governments shut down
- Regional recognition and replication, with other local governments now looking to adopt their approach
Grand Traverse County didn’t just plan for the worst — they performed through it. With Mitratech, they turned a government risk into a resilience success story and set a new regional standard for continuity, leadership, and community-wide preparedness. See how today.